Certified Nursing Assistant (CNA) Practice Exam

What is an appropriate way for a nursing assistant to manage a combative resident with dementia?

1. Reprimand and isolate the resident

2. Physically restrain the resident

3. Use distraction techniques and maintain a calm approach

4. Ignore the resident's behavior

The correct answer is: Use distraction techniques and maintain a calm approach

Using distraction techniques and maintaining a calm approach is indeed the most appropriate way for a nursing assistant to manage a combative resident with dementia. This approach is effective because residents with dementia may be confused or frightened, and a calm demeanor can help to reassure them. Additionally, distraction techniques can redirect the resident's attention away from whatever is causing their agitation, helping to reduce their combative behavior. Creating a non-confrontational atmosphere can often de-escalate a situation, allowing for more positive interactions. The goal is to encourage cooperation while ensuring the safety and well-being of both the resident and the caregiver. Maintaining a gentle tone, using familiar objects, or engaging in a pleasant conversation can often yield better outcomes than more forceful measures.